At PRECIS Billiards, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on our website.
1. Information we collect
When you visit our website or place an order, we may collect the following types of information:
- Full name
- Phone number
- Email address
- Shipping address
- Order details
- Account information if you register on our website
- Technical data such as IP address, browser type, device information, cookies, and website usage behavior
2. How we use your information
We use the collected information to:
- Process and confirm orders
- Contact customers when support is needed
- Arrange delivery and provide order updates
- Handle return, refund, or complaint requests
- Improve website experience and service quality
- Send information related to orders, products, or customer support
- Maintain security and prevent fraud
3. Sharing information with third parties
We do not sell, rent, or trade customers’ personal information to third parties for commercial purposes.
Your information may only be shared when necessary with:
- Shipping providers for delivery
- Payment partners for transaction processing
- Technical service providers or tools that support website operations
- Competent authorities when required by law
4. Cookies and technical data
Our website may use cookies and similar technologies to:
- Remember user preferences
- Support login and account functions
- Analyze website traffic and user behavior
- Improve website performance and user experience
You may adjust your browser settings to refuse some or all cookies. However, doing so may affect certain website functions.
5. Data security
We take appropriate measures to protect customers’ personal information from unauthorized access, loss, misuse, or improper disclosure.
However, no method of transmission or storage is completely secure. Therefore, while we strive to protect your data to the highest reasonable standard, we cannot guarantee absolute security in every situation.
6. Data retention
We retain personal information for as long as necessary to:
- Complete orders and provide services
- Handle after-sales issues
- Comply with legal, accounting, tax, and security obligations
When the information is no longer needed, it will be deleted or handled appropriately.
7. Your rights
Customers have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal data where permitted by law
- Request that certain uses of their data be limited
To exercise these rights, please contact us using the information below.
8. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those websites. We encourage users to review the privacy policies of those third parties before using their services.
9. Policy updates
We may update this Privacy Policy at any time to reflect changes in our business operations or legal requirements. The latest version will be posted on our website and will take effect from the date of publication.
10. Contact us
If you have any questions about this Privacy Policy or would like to request data-related support, please contact us:
Website:https://precisbilliards.com
Email: support@precisbilliards.com
Phone / Zalo: 0363.933.276
Address: 45A Ly Tu Trong Street, Sai Gon Ward, Ho Chi Minh City, Vietnam